Cordova COVID-19 Resources

Cordova COVID-19 Resources

The Chamber is Reopening!

We’re excited to join the Come-Back and reopen our office to appointments. Click the button below to view our full COVID-19 Safety & Mitigation Plan and watch the video below for a fun Ribbon Tying to celebrate our reopening and go through some of the parts of our plan that we feel are most important for you to know! We can make one of these videos for your business as well! Learn more about our Come Back Better Campaign by clicking here.

Is Your Business Compliant With Both City & State Regs?

On March 27, 2020, the Governor and his team issued the Alaska Essential Services and Critical Workforce Infrastructure Order. Plan submission guidance can be found in the State of Alaska Press Release 020-003, dated March 25, 2020, which gives clarifying information and instructions for plan submission by businesses maintaining critical infrastructure.

On March 30, 2020, the City of Cordova issued Cordova Emergency Order 2020 which institutes temporary emergency rules and procedures in response to the COVID-19 Health Emergency. There have been a few updates since then, and the most recent version can be found by clicking the button below. Businesses operating in Cordova should pay special attention to Rules #9, #11, #13, and #15.

On April, 24, 2020, the State of Alaska launched its Reopen Alaska Responsibly Plan and corresponding Mandate 16. On May 6th, Cordova City Council approved it’s Reopen Cordova Responsibly Plan, allowing non-essential businesses to restart operations under the strict protocols of State Mandate 16, Attachments D-N. We strongly recommend you familiarize yourself with the protocols and measures that will need to be in place for your business to begin the Reopen process. Click the button below.

What Do I need to submit to the City?

  1. Mutual Aid Agreement documents for businesses and vessel operators can also be found on the City of Cordova’s COVID website, or download them from the links below:
  2. A template of COVID-19 Protocols and Safety Measures for your business is available for businesses to use below. 
  3. Any other forms or plans you submit to the state regarding COVID-19 and your business must also be submitted to the City of Cordova within 5 days of you sending them to the State.

Reopening Can Be Daunting! We’re Here to Make it Easier!

Whether you are just giving your first thoughts to reopening and expanding your products/services back out, or you’ve already starting taking appointments, we are here to help you not only reopen, but Come Back Better! Click the button below to check out our new campaign to help all Cordova businesses Rethink – Rebuild – Reopen – Recover. On that page, we offer links to:

  • Download a Reopening COVID Mitigation and Safety Plan template, specific to your business type that meets State of Alaska Phase 1A and Cordova “yellow” status reopening protocols.

  • View a checklist with 6 steps to Reopening, to make sure you are covering all your bases.

  • Send your info to the Chamber so we can help get the word out to your customers on your new way of doing business, and schedule a Ribbon Tying to celebrate your reopening!

If you’re feeling stuck, nervous or just have questions, please don’t hesitate to contact us! We are here to help you! Call 424-7260 or email

COVID-19 Business Relief News

New CARES Act Small Business Grants

Alaska Department of Commerce, Community, and Economic Development (DCCED) and the Alaska Industrial Development and Export Authority (AIDEA) are partnering with Credit Union 1 to offer emergency relief to Alaskan small businesses. Application Form and Schedule of Eligible Expenses Form available soon through AEDA and Credit Union 1. Click the button below to view eligibility and other info. Click here to view the FAQs that list what you should start gathering to support your eligible expenses. You should also make sure your Alaska and Cordova business licenses are current.

We were heartened to hear of these resources at the State and National level aimed at helping small businesses during this trying time. We will share more details with you as they become available.

Unsure which SBA or CARES Act programs you qualify for or how to apply?

Start by looking at this great Emergency Loan Small Business Guide & Checklist created by the U.S. Chamber of Commerce and shared by the Alaska Chamber.


Click this link to view the Cordova Chamber of Commerce’s comprehensive list of the status, hours, pick-up, and delivery options and other accommodations local businesses are offering during this time.

Ways to Love Local

  • Give the gift of business – Call in your orders for pickup if that’s available, order to-go food, buy gift cards, or make online orders.
  • Leave Positive Reviews – Search for businesses on Google, Facebook and Yelp and leave nice reviews & ratings.
  • Keep Your Membership/Subscription – If you have a membership to a gym, music or art class, dance class or a subscription to a service provided by a small business — keep it going! Many small business rely on that support to keep afloat.
  • Don’t ask for a Refund – Arts Councils, performers, and local event producers often run on very tight margins and rely on event revenue to keep them afloat. If an event or performance gets cancelled, consider not asking for a refund so the artist/organization can have more working capital during this difficult time.
  • Buy Now, Pick Up Later – If you considered purchasing a larger item like a musical instrument, peice of equipment or order of supplies, consider calling in your order now, paying for it and asking them to set it aside for you to pick up when it’s safe to do so.
  • Share The Love Online – Write social media posts about your favorite local businesses and products, share the posts of your favorite businesses, and interact with their posts and virtual events.

News from Cordova’s Incident Management Team

What to Do NOW to Protect You & Your Business

For your customers: Make your place of business as hygienic as possible and communicate what you are doing to customers so they feel comfortable visiting. Put out hand sanitizer and disinfect surfaces and common areas regularly. Consider offering or promoting existing distance options like drop-boxes and telephone or online support.
For your business: Prepare for negative economic impacts.
– Staffing: Develop staffing plans for varying levels of customers and revenue (what does an 80% scenario plan look like?).
– Insurance: Check with your insurance provider to understand your coverage and options.
– Capital: Create, confirm, or expand your line of credit.

For your employees: Check, modify, and communicate HR policies regarding remote working, sick-leave, and compensation during health crises. Try to ensure your policies are as flexible and non-punitive as possible. Sick employees should be encouraged to STAY HOME.

For your workflow: Cross-train employees for key functions so that daily schedules can continue relatively uninterrupted by potential employee absences. Where relevant, consider staggering start and end times to reduce large numbers of people coming together at the same time; and create and test remote employee collaboration systems (consider apps such as Slack and Zoom). Consider offering telecommuting or work-from-home options for your employees. Local telecommunications providers may be able to help you.

For your cashflow: Communicate with your landlord (or tenants) and lenders about expectations and request flexibility (better to have that conversation now).

For yourself: Eat well, sleep, and exercise. Taking care of yourself in this time of stress will improve your resistance to infection and resilience in managing difficult business situations. And of course, wash your hands all the dang time and don’t touch your face, or anyone else, for that matter.

For your Fellow Business Owners: Local businesses can be of great help to us at times like this. Restaurants and other eateries offer hot, nourishing meals and many have take-out options. Libraries and retailers are great sources for books, movies and games to pass the time. Banks can assist with special loan funds. Stores selling food, medical supplies and other necessities are nearby and easily accessible. If you want to support a local business, but maybe belong to an at-risk part of the population, you can purchase a gift certificate now to be used later or ask a friend of family member to pick things up for you. Steps like that will enable local businesses to keep paying their staff – your friends and family members – and keep businesses viable in our community.

For your Chamber: For us to best serve you, we need to know and share what our members are doing to manage risks. To that end, please tell us what’s working and what you need from us! There may also be federal loans or grants available to small businesses or private, non-profit organizations that suffer substantial economic injury as a result of the declared disaster, so please let us know if you document any substantial losses to your business.

This Continuity and Recovery Plan Template can help you identify key resources and needs to ensure that business may continue, perhaps in a limited capacity, or how your business will fully recover should the disaster be catastrophic. Now is the time to plan for the moment that this is all over. Click here to download the plan template.

Not Ready to Reopen? Better Your Business From Home!

If you find yourself with some unexpected downtime, you can still use this time wisely to learn and grow your business from the safety and comfort of your home computer.

Our partner, Alaska Small Business Development Center (AK SBDC) decided to waive all fees for all on-demand and any new live webinars until the end of June!

The following may prove especially helpful right now:

Here are some of our other favorites:

 Be Awesome Online Take this time to make sure your business′s online presence is strong.

Be Awesome Online Take this time to make sure your business′s online presence is strong.

 Beef Up Your Business Plan Update your business plan or start a new plan for your business.

Beef Up Your Business Plan Update your business plan or start a new plan for your business.